If you are feeling unwell a few days before your appointment, or have been told to self isolate, please call us (250-963-0405) to reschedule to another day.
Please arrive at the time of your scheduled appointment. Our door will be locked but we will promptly greet you and ask you a few health screening questions.
Before entering our clinic, please have on a well-fitting face mask that covers your nose and mouth and please keep it on during the duration of your visit with us. Our team will be wearing masks as well.
Hand sanitizer is located at the front door. Please apply hand sanitizer upon entering.
All of our equipment is thoroughly sanitized between each patient. High touch points throughout the clinic are disinfected routinely throughout the day. Being a new business, we even made sure to have all wipeable furniture.
We have a UV oven that sanitizes our frames. Please feel free to try on as many frames as you would like. We will provide you with a tray for the frames you have handled so we can sanitize them for the next patient.
Our business values are community, care, connection and candour. We know that this has been a very difficult time for many. We are committed to making each patient feel safe, connected and cared for.